Courses
Certified Design Thinking Professional (CDTP)
Design thinking is more about doing than thinking. It has a bias towards doing and making, thinking and meeting. It embraces experimentation and prototyping to ensure the solution created meets to achieve the projected outcomes.
You will be able to confidently understand customer needs, ask the right questions, and prioritize problem-solving while generating meaningful collaboration solutions.
Upcoming Training Dates
03 - 07 March 2025
09 - 13 June 2025
22 - 26 September 2025
08 - 12 December 2025
* This training schedule is subject to change
Pass the 2-hour exam consisting of 50 Online Multiple Choice Questions with the score of 70% to earn this certification
One of the most industry validated digital skills certification in Asia. Course and exams is taken by the industries / academia / governments from 26 countries in Asia via 30+ Authorised Training Partners (ATP) and 50+ Authorised Academy Partners (AAP).
“Vendor-neutral” certifications refer to any certifications that are not directly associated with specific IT vendors. These certifications tend to develop a knowledge and skill base that is universally applicable and individual with skills that are more conceptual, setting you up to work with a greater range of products / tools.
Inquiry Form
Ever wanted to come up with solutions that put people in the centre of it all? Learn from a creative approach to problem solving and strengthen the fundamentals of change within your team or organization.
Design driven companies often achieve success through the implementation of a Design Thinking mindset in its organization. With a structured method to help understand your users. Design Thinking helps not only in innovating new service or product ideas, but also solving conflicts and forming strategies.
The ‘Design Thinking way’ encourages to first empathize, then ideate. This Design Thinking Certification course puts learners in a setting that drives logical reasoning and imagination, helping learners create the best prototype of ideas.
- Understanding of customer needs and how to ask powerful questions
- Knowledge in crafting clarity for prioritizing problem solving
- Ability to generate meaningful and collaborative solutions
- Easily sketch out your ideas visually using powerful but easy tools
- Articulating your ideas in a language anybody can understand
- Skills to bring back Design Thinking and run sessions with your team
- Confidence in giving and receiving feedback and reiterating your ideas.
Training Module
Introduction & Empathize
- The Design Challenge
- Zooming 10,000 feet to the organization
- Let’s ask killer questions
- Identifying roadblocks to innovation
- A brief introduction to design thinking
- Understanding empathy through grammar
- Interview the user using the Empathy Map
- Customer Persona 1.0
- Customer user journey
- Sharing findings
- Wall of clues (Part 1)
Define
- Wall of Clues (Part 2)
- From clues to hunches
- Consolidating hunches to themes
- Build a point-of-view statement
- How might we…
Ideate & Prototyping
- Let’s talk ideas
- Idea voting & discussion
- Consolidating ideas to solutions
- Building prototypes of solutions
- Introduction to Figma
Prototyping
- Building an MVP (Part 1)
- Understanding UIUX and User-friendliness
- Building an MVP (Part 2)
- The anatomy of a good pitch deck
- Building a pitch
Test & Pitch
- Testing with live customers
- Reiteration
- Advocating design thinking for innovation
- Collating test data & presenting
- Test feedback
- Final presentation
Customer Feedback
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